Request a Refund

On completion of the form below a representative will respond to your request within 48 hours.
If you're eligible for a refund this will take up to 14 days to clear on your account.

Refund Form

WARNING:
If you have any synced / shared connections on your account, please keep in mind these will no longer be available on your account once your refund has been processed.

Must be the email you used the purchase a license

e.g. 01/30/2018

Before requesting a refund you must report any issues you've had
and allowed us 72 hours to resolve any issues.

e.g. Windows, macOS or Linux

e.g. v3.1.0

If your refund request is after 14 days of purchase, your request with be rejected,
as to our End User License Agreement all sales after 14 days are final.